Clients of the Hospital’s on-the-road team can make appointments at the Hospital direct with the reception staff in the normal way.
Clients of other veterinary practices who are referred to the Hospital are always welcome but will only be seen after contact has been made with their own veterinary surgeon to arrange the referral. Owners that contact the Hospital directly, will be asked to discuss referral with their own veterinary surgeon before an appointment can be made.
We are happy to provide second opinions but will always handle them in a professional and ethical manner and will make contact with the primary veterinary surgeon.
Once the referring vet has spoken to one of our Hospital team, a plan of likely investigation and treatment and an estimate of the likely costs involved will be provided. One of our team of receptionists will contact you directly to arrange a convenient time for an appointment.