Our dedicated insurance claims handlers will do as much as they can to help you with your insurance claim, but please note FSA regulations mean that we are not able to negotiate claims on your behalf without your consent. If you wish us to deal directly with the insurance company, then please write to the insurance company and inform them of this.
We ask that you request the insurance company to pay the Rainbow Equine Hospital directly. If this is not possible then you will be responsible for the full balance within 30 days of discharge. After this interest will be applied to your account for which you will be responsible.
Any insurance claims that are older than 6 months will be required to be paid by the client.
Please contact our insurance team at [email protected]