Privacy notice for customers

Introduction

Welcome to the Rainbow Equine Hospital Ltd privacy notice.

Rainbow Equine Hospital Ltd respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you. Please use the Glossary to understand the meaning of some of the terms used in this privacy notice.

This privacy notice covers the following content:

1. IMPORTANT INFORMATION AND WHO WE ARE

2. THE DATA WE COLLECT ABOUT YOU

3. HOW IS YOUR PERSONAL DATA COLLECTED

4. HOW WE USE YOUR PERSONAL DATA

5. DISCLOSURES OF YOUR PERSONAL DATA

6. INTERNATIONAL TRANSFERS

7. DATA SECURITY

8. DATA RETENTION

9. YOUR LEGAL RIGHTS

10. GLOSSARY

Important information and who we are

Purpose of this privacy notice

This privacy notice aims to give you information on how we collect and process your personal data through your registration with any of practices and use of our website, including any data you may provide through our website when you sign up to our newsletter, or purchase a product or service.

Our website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller

Rainbow Equine Hospital Ltd is the controller and responsible for your personal data (collectively referred to as Rainbow Equine Hospital Ltd,we“, “us” or “our” in this privacy notice).

Contact details

Our full details are: Rainbow Equine Hospital Ltd (registered in England and Wales under company number 08825966; Registered Office: 1-3 Wheelgate, Malton, North Yorkshire. YO17 7HT.(and practice address is Rainbow Farm, Old Malton, Malton. YO17 6SG).

Data Compliance Officer

Email address: dataprotection@vetpartners.co.uk

Postal address: c/o Leeman House, Station Business Park, Holgate Park Drive, York YO26 4GB

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy notice and your duty to inform us of changes

This version was last updated on 3/10/18 and historic versions can be obtained by contacting us.